Success Stories

Satisfied CSP customers

Anton Schlecker e.K.i.I.: Obligation to producing supporting documents are met even after bankruptcy
BMW Group: Database archiving with Chronos reduces storage costs at automotive manufacturer
Stadler Winterthur AG: IPM PG worker guidance secures assembly processes at Stadler Winterthur AG

With the help of IPM - the software for integrated process data management - I can quickly see which plants are causing the biggest problems and can react immediately. In addition, for new vehicle start-ups, the warning limits can be quickly analysed and narrowed down so that changes in the bolting process can be detected at an early stage. This reduces our error rate tremendously. Furthermore, thanks to great reports and a user-friendly web application, I can easily make this real-time data available to my colleagues at any time. Since we use the quality management system QS-Torque combined with a bolted joint database, every bolted joint is linked to a bolted joint. This enables us to see any changes made by the development department and to adapt tools accordingly if necessary. The risk of missing a fastening point is therefore almost zero. With Chronos, the integrated archiving solution, I can also quickly make older data available to our quality departments. If problems arise, CSP always provides support very quickly, even if the direct contact person is not available.

Mr. SchmittBMW Group

CHRONOS, a commercial product designed for scalability and industrial requirements, offers a variety of tools and end-user applications that enable both the export of a physical database archive and the operation on it. CHRONOS provides all the mandatory bits at the required level of complexity to meet the challenges of the ongoing/continuous and partial archiving scenario. Core functionality includes running SQL92 queries on the archived data with database-like performance, supporting revisions, syntactic and semantic schema changes, resolving cyclic dependencies, handling external referential integrity, comprehensive access control and data retention layer, etc. In addition to the core functionality, CHRONOS provides support for the use case of retirement of applications with tools that allow remodelling of business objects, application logic and reporting functionality, as well as the ability to serve directly as a middleware layer for legacy applications. The numerous programmatic interfaces allow integration with most of the system's functions as well as access to data via standard mechanisms such as JDBC.

Mr. LindleyAIT Austrian Institute of Technology GmbH

All in all, I am very satisfied with the services and products of CSP. This really shows professionalism in all areas. As a long-standing customer of CSP, I always enjoy lightning-fast and competent responses to my support requests. The IPM support team is always there to help me in word and deed. 6x24h support even allows me to clarify urgent matters at any time of the day or night. What's great about IPM is the manufacturer-independent process data acquisition, which means that all our systems can be connected. In addition, we particularly benefit from the large number of evaluation functions, which are always used, for example, for analyses of bolting or press-fitting processes. The possibility of curve display including distance calculation and curve navigator is also an indispensable aid in the specialist area of bolting technology and quality. An additional plus point is also the user-friendly interface of IPM, which enables everyone to quickly access the information they need. Special praise also goes to the company CSP for the processing of change requests from customers, which, as far as the implementation was possible, were always announced on time with a "change" and also implemented without any problems. Since the introduction of IPM in 2004, the software has become an indispensable quality tool in the entire BMW plant in Munich (and now also worldwide).

Mr. EisenreichBMW Group

Anyone who works in the project business knows the challenges we face every day. So it's all the nicer when we receive praise from our customers. In October, a CSP employee was on site at BMW in Chennai, India. The project manager sums up his experience with our quality assurance software QS-Torque: "Super tool, super tool!

Mr. PrasadBMW Group

In our search for an alternative worker guidance system for individual workstations, we found what we were looking for at CSP. We already use CSP extensively with the IPM system. Due to the positive experiences with IPM and the support of CSP, we were also open to another solution from CSP, the worker guidance system IPM PG. The sophisticated graphic representation of the work steps, the simple adaptability, the extensive functions as well as the openness of the IPM PG system finally made us decide in favour of IPM PG. With IPM PG, a connection to the process data management IPM is already integrated. This makes it possible to seamlessly integrate it into the existing quality data management and it fits perfectly into our quality monitoring and the control loops for permanent quality optimisation. The connection of a multitude of additional components, such as screwdriving technology from various manufacturers or scanners, which is available as standard, further reduces the number of special solutions. The excellent support we are used to in cooperation with IPM is also available for the IPM PG system.

Mr. KöglmeierBMW Group

It was a great collaboration!

Mr. KlettenburgMercedes Benz AG

CSP GmbH & Co. KG in Großköllnbach is an extremely competent contact for me when I have technical problems with IPM. The support is uncomplicated, fast and always very customer-friendly and pleasant. Thanks to our support contract, we are always up to date with the integrated process data management IPM. The associated updates are planned, coordinated and carefully carried out by CSP GmbH. In summary, it is a pleasure to work with CSP.

Mr. WagnerMercedes Benz AG

The introduction of the worker management IPM PG was very rewarding for us at the Munich site. The software has measurably optimised the work steps in assembly and we now recommend the use of IPM PG to our other branches. The cooperation in the project with the CSP experts was trusting and goal-oriented at all times. We particularly appreciate the direct contact with the developers. This meant that any questions that arose could be solved very quickly at any time.

Mr. KollerKnorr-Bremse AG

Thanks for your long-term and kindly support. The project has been done quickly and successfully, I hope this period of time is very glad for you, and I will never forget it. I hope our cooperation is a pleasant in the future. But as I mentioned, we are not only partners, but also friends. So keep in close touch with each other. Deep gratitude and welcome to Mianyang once again.

Mr. He ZhengXCE Mianyang Xinchen Engine Co., Ltd.